1. Eligibility for Refunds
Refunds are available for defective or incorrect products within 14 days of receipt. To qualify, items must be returned in their original condition, including all packaging and accessories.
2. Return Process
To initiate a return, please contact our customer service team with your order number and the reason for the return. We will provide detailed return instructions to ensure a smooth process.
3. Refund Processing
Once we receive and inspect the returned item, we will process your refund within 7-14 business days. The refund will be issued to your original payment method.
4. Non-Refundable Items
Certain items, including software and items marked as non-returnable, are not eligible for refunds. Please review the product details before making a purchase.
5. Shipping Costs
Shipping costs for returned items are the responsibility of the customer unless the return is due to an error on our part, such as a defective or incorrect item.
If you have any questions or concerns regarding our refund policy, feel free to contact us.
For immediate assistance:
Call us at +44 740 455 4151
Email us at [email protected]
Your satisfaction is our priority, and we are committed to providing excellent service. We look forward to assisting you!