We take pride in providing fast and reliable delivery of our products. The following terms outline our shipping and delivery process.
Shipping
Processing: Once your order is placed, it undergoes a thorough process, including identification, tagging, assembly, packing, and preparation for shipment. This process typically takes 36 to 45 hours.
Shipping: After processing, your order is handed over to our partner shipping company. Delivery usually takes 2-5 business days. You will receive a tracking ID to monitor the location of your shipment.
In case of any unexpected delays, we will notify you promptly using the contact information provided in your order form. To ensure smooth communication, please provide accurate contact details when placing your order.
Shipping with Warranty: If you are claiming a warranty, exchanging, or returning a product, the shipping costs for returning the product to our address will be your responsibility.
We offer free shipping within the UK. Currently, we do not provide international shipping services.
Delivery
We provide local delivery for all orders based on our schedule and that of our partner shipping companies.
If you need same-day or express delivery, please indicate this in your order form, and we will make the necessary arrangements.
For standard orders, delivery is expected within 4-6 business days, barring stock availability issues. If an item is out of stock, we will notify you promptly.
All deliveries are handled by our trusted partners, Runway Express and DHL.
If you have any questions or need assistance, feel free to call us at +44 740 455 4151 or email us. Your satisfaction is our priority, and we are here to ensure a seamless experience.